Built Better, Backed Better: What Our Warranty Numbers Say About the Homes We Build
Anyone can say they build a quality home. We believe homeowners should be able to look beyond the marketing and ask a more meaningful question: How does the home perform after closing?
At Two Structures Homes, one of the ways we evaluate our performance is by tracking warranty activity after our homeowners move in. Warranty requests are a normal part of building new homes, but the frequency, type, and cost of those requests can also help a builder identify problems, improve processes, and measure how homes are performing over time.
Our latest numbers give us something worth sharing.
Our Latest Warranty Numbers
For the 12-month period from September 16, 2025 through September 15, 2026, Two Structures Homes had 35 homes under warranty and incurred a total of $4,761.65 in warranty costs.
That works out to approximately $136 in warranty expense per home under warranty during the period.
Our total warranty expense also declined 48.9% from the $9,319.68 recorded during our previous 12-month reporting period.
We're proud of those numbers, but it's important to explain what they do—and don't—mean.
Low Warranty Costs Don't Mean Ignoring Warranty Requests
The goal of a warranty program shouldn't be to spend as little as possible. And low warranty costs don't mean that a new home will never need attention.
Homes are complex. They contain thousands of components and dozens of systems and materials installed by many different trades. Materials also expand, contract, dry, settle, and respond to Oklahoma's changing weather after a home is completed.
Occasionally, something will need adjustment or correction.
What matters is how the builder responds—and whether the builder is paying attention to what those warranty requests can teach them.
At Two Structures Homes, we track warranty activity because it helps us identify patterns, evaluate our construction processes, and look for opportunities to prevent recurring issues on future homes.
Warranty Performance Starts Before Closing
A good warranty program is important, but we'd rather prevent a problem during construction than repair it after a homeowner moves in.
That's one reason our Built Better philosophy starts with how the home is constructed.
Depending on the home and project specifications, our construction standards include features and practices such as:
- Post-tension foundations designed for the conditions commonly encountered in Oklahoma
- 2x6 exterior walls for additional wall depth and insulation capacity
- Tyvek® house wrap and proper flashing details as part of our water-management strategy
- James Hardie® exterior products on applicable elevations
- GAF Lifetime roofing systems
- Low-E windows
- Sealed duct systems to help improve HVAC performance
- R-23 BIBS wall insulation and R-38 attic insulation on applicable homes
- High-efficiency HVAC equipment
- Fresh-air ventilation to support indoor air quality
- Schluter® shower systems for improved moisture management
We also participate in programs and third-party testing that help us evaluate the performance of our homes rather than relying solely on our own opinion of how well they're built.
Quality Control Is More Than a Final Walkthrough
One of the best questions you can ask a builder is:
"When do you check the work?"
Quality control shouldn't begin a few days before closing.
Many of the most important parts of a home will eventually be hidden behind concrete, insulation, drywall, flooring, or exterior finishes. Once they're covered, correcting a problem becomes more difficult and more expensive.
That's why we believe quality has to be managed throughout construction—not simply addressed through a final punch list.
Our goal is to identify issues while they're still small and while the appropriate trade is already involved in that stage of construction.
What Happens After You Get the Keys Matters Too
Closing day is a major milestone, but it isn't the end of our relationship with a homeowner.
At Two Structures Homes, homeowners have a defined process for submitting warranty requests. When a concern is reported, our team evaluates the issue, determines the appropriate next step, and coordinates the response based on the circumstances and applicable warranty coverage.
That distinction matters.
A builder can construct a good home and still occasionally have something that needs attention. The real test is whether there is a process for addressing it after the homeowner has moved in.
Backed by 2-10 Home Buyers Warranty
Two Structures Homes provides warranty protection through 2-10 Home Buyers Warranty, one of the country's established new-home warranty providers.
This gives our homeowners clearly defined warranty protection in addition to our post-closing service process.
Because warranty coverage, exclusions, responsibilities, and time periods are governed by the applicable warranty documents, homeowners should always refer to their specific warranty agreement for complete coverage details.
Questions to Ask Any Builder About Their Warranty
When comparing Oklahoma home builders, don't stop at asking, "Do you offer a warranty?"
Most builders do.
Instead, ask questions that tell you how the warranty actually works:
- Who do I contact if I have a problem after closing?
- How do I submit a warranty request?
- How are warranty requests tracked?
- Who determines whether an issue is covered?
- How are trade contractors scheduled to return?
- What happens if an issue isn't resolved on the first visit?
- What protection remains after the builder's initial warranty period?
- Can you explain your warranty process before I sign a contract?
A warranty is only part of the equation. The process behind it matters just as much.
Why We Track Our Warranty Numbers
We don't track warranty costs simply so we can publish a number on our website.
We track them because warranty activity is feedback.
If the same problem begins appearing repeatedly, we want to know about it. If a material isn't performing the way we expected, we want to evaluate it. If a construction detail can be improved, we want that information incorporated into future homes.
That's how a builder gets better.
For the most recent 12-month period, our warranty expense totaled $4,761.65 across 35 homes under warranty—approximately $136 per home.
We don't believe that number, by itself, proves the quality of a home. But combined with thoughtful construction standards, quality-control processes, third-party testing, and a defined post-closing warranty process, it is one more measurable indicator we use to evaluate how we're doing.
Built Better Means Thinking Beyond Closing Day
At Two Structures Homes, Built Better isn't intended to be just a slogan.
It describes an approach to homebuilding that considers how a home is designed, how it's constructed, how efficiently it performs, and what happens after the homeowner receives the keys.
Because ultimately, a home's real test doesn't happen on closing day.
It happens in the years that follow.
If you're considering building a custom home in the Oklahoma City area, we'd be happy to show you how we build, explain our warranty process, and answer your questions before you make a decision.
Talk with Two Structures Homes about building your new home.